We currently ship within United States and are working to expand our services to other countries in the future.

Delivery Time Formula:

Total Delivery Time = Handling Time + Transit Time

Handling Time: 1–2 business days (Monday to Friday).

All products go through a production process before shipping, contributing to the handling time.

Order Cut-Off Time: Orders placed before 07:00 pm (GMT-05:00) Eastern Standard Time (New York) will begin processing the same business day. Orders placed after this time or on weekends/public holidays will be processed the next business day.

United States Shipping Methods, Costs, and Transit Times:

Shipping Name	Transit Time	Shipping Charge
Priority Shipping	6 to 10 business days	$19.90
Standard Shipping	6 to 10 business days	$9.98
Zero Carbon Shipping	6 to 10 business days	$14.90

First World Shipping Methods, Costs, and Transit Times: Åland Islands, Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, Bulgaria, Canada, Caribbean Netherlands, Cayman Islands, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Costa Rica, Croatia, Curaçao, Czechia, Denmark, Dominica, Dominican Republic, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Polynesia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Haiti, Vatican City, Honduras, Hungary, Iceland, Ireland, Isle of Man, Italy, Jamaica, Jersey, Kiribati, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Moldova, Monaco, Montenegro, Montserrat, Nauru, Netherlands, New Caledonia, New Zealand, Nicaragua, Niue, Norfolk Island, North Macedonia, Norway, Panama, Papua New Guinea, Pitcairn Islands, Poland, Portugal, Romania, Russia, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, Samoa, San Marino, Serbia, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Spain, St. Vincent & Grenadines, Svalbard & Jan Mayen, Sweden, Switzerland, Tokelau, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Ukraine, United Kingdom, US Outlying Islands, Vanuatu, British Virgin Islands, Wallis & Futuna, Qatar, Türkiye, United Arab Emirates

Shipping Name	Transit Time	Shipping Charge
Standard Shipping	6 to 10 business days	$9.98

Rest of World Shipping Methods, Costs, and Transit Times: Afghanistan, Algeria, Angola, Argentina, Armenia, Ascension Island, Azerbaijan, Bahrain, Bangladesh, Benin, Bhutan, Bolivia, Botswana, Brazil, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d'Ivoire, Cyprus, Djibouti, Ecuador, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, French Guiana, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Guinea, Guinea-Bissau, Guyana, Hong Kong SAR, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mayotte, Mongolia, Morocco, Mozambique, Myanmar (Burma), Namibia, Nepal, Niger, Nigeria, Oman, Pakistan, Palestinian Territories, Paraguay, Peru, Philippines, Cameroon, Réunion, Rwanda, St. Helena, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Sri Lanka, Sudan, Suriname, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tristan da Cunha, Tunisia, Turkmenistan, Uganda, Uruguay, Uzbekistan, Venezuela, Vietnam, Western Sahara, Yemen, Zambia, Zimbabwe

Shipping Name	Transit Time	Shipping Charge
Standard Shipping	6 to 10 business days	$9.98

Tracking Information:

Once your order has been shipped, we will provide you with a tracking number via email. You can use this to follow your parcel's progress on ours Track Your Order page or directly through the courier's website.

Change of Address:

If you need to update your shipping address, please contact us at contact@novalane.com. or call us at within 24 hours of placing your order. Please note, we cannot change the shipping address once your order is in transit.

Customer Support:

We're here to assist you! Reach out to us during the following hours:

Operating Hours: Monday to Friday: 09:00 AM – 06:00 PM (GMT-05:00) Eastern Standard Time (New York)

Contact Us:

Address: 23 Rhianne Loop, Carbondale, 81623 Colorado, United States

Phone: 

E-mail: For any questions or inquiries, email us at contact@novalane.com. We strive to respond to emails within 24 hours during business days.

Notes:

Delivery times may vary due to external factors such as public holidays, weather conditions, or courier delays.